Question 1

From what age can you take part in the group trip?

Accepted Answer

Anyone aged 25 or over is eligible to participate.

Question 2

By when must registration for the group trip be made?

Accepted Answer

The registration deadline varies by trip and will be announced individually. Please check the respective trip information or contact us for exact details.

Question 3

Can I customize my trip?

Accepted Answer

Yes, we offer tailor-made trips that are tailored to your individual wishes and needs.

Question 4

What should I bear in mind when entering the DR Congo?

Accepted Answer

Entry is only possible with a passport. This must be valid for at least six months upon entry. A visa should be applied for in advance at the Congolese embassy.

Question 5

What vaccinations or health precautions are required?

Accepted Answer

The following vaccinations are mandatory for entry into the DR Congo:Yellow fever (proof required) and hepatitis A & B .In addition, malaria prophylaxis is strongly recommended. Please consult your doctor or the tropical institute for individual medical advice before traveling.

Question 6

What language is spoken locally?

Accepted Answer

In the Kinshasa region, the locals mainly speak Lingala and French. Our guides speak German, English, Linga and French and are happy to help you with translations.

Question 7

Which payment methods are accepted?

Accepted Answer

We accept payments via bank transfer or PayPal.

Question 8

Is it possible to pay in installments?

Accepted Answer

Yes, we offer flexible payment options, including installment payments.Contact us for an individual arrangement.

Question 9

How do I book a trip with Soul Voyage?

Accepted Answer

To book your trip, please fill out our contact form or schedule a consultation directly. During this personal consultation, we will advise you individually and find the right package for you. You can then book via email, and we will work with you to prepare your trip.

Question 10

How can I book a consultation?

Accepted Answer

Use our contact form on the website or send us an email to arrange a personal consultation.

Question 11

What happens if I have to cancel my trip?

Accepted Answer

Our cancellation policy can be found in our Terms and Conditions. We recommend purchasing travel cancellation insurance.

Question 12

How much do the individual tours cost?

Accepted Answer

Our customized tours are tailored to your wishes and needs. After a personal consultation, we will provide you with a cost estimate based on the length of your trip, type of accommodation, desired activities, etc. Our compensation is in the form of a commission.

Question 13

How much does the group trip to Congo cost?

Accepted Answer

We offer various packages:• All-in-one package: Includes flight, accommodation, activities and breakfast.• Accommodation & Activities: Includes accommodation, activities and breakfast (excluding flights).• Activities only: For those who travel independently and wish to organize their own accommodation.
As we are currently revising our prices, we ask you to arrange a consultation for more detailed information.

Question 14

What type of accommodation is available?

Accepted Answer

Rooms in apartments are available, or entire accommodation for individual travelers.

Question 15

What about electricity and hot water?

Accepted Answer

The apartments we rent advertise 24/7 electricity. However, in our experience, it can happen that the electricity goes out for a short period of time. This is due to the situation in the country and is outside of our control. The hot water is often linked to the electricity. To ensure you have a comfortable stay, we book accommodation that uses an emergency generator.

Question 16

What exactly is meant by catering on group tours?

Accepted Answer

All apartments are provided with water, juice and breakfast items such as jam, Nutella, eggs, etc. Each participant is responsible for preparing their own breakfast. We also provide you with bread rolls and similar items. We also provide snacks for long car journeys.

Question 17

Is there a packing list for the trip?

Accepted Answer

After booking, you will receive a detailed checklist so that you don't forget anything. This contains all the important information about recommended clothing, personal items and necessary travel equipment.

Question 18

How is security ensured on site?

Accepted Answer

We work closely with locals to ensure that our trips are safe and enjoyable. There is a 24/7 security service in the apartment buildings to ensure your safety.

Question 19

How is care organized during the trip?

Accepted Answer

Our trips are accompanied by tour leaders and local guides who are always available to answer questions and provide support.

Question 20

Do you also offer trips to other African countries?

Accepted Answer

Yes, in addition to Congo, we plan to offer trips to other African countries in the future. To stay up-to-date and stay informed about new travel destinations, please subscribe to our newsletter. You'll receive all updates directly in your inbox.

Questions fréquentes / FAQ